Shipping Policy

Policy Document

Shipping Policy

Everything you need to know about how we deliver your orders β€” quickly, safely, and with care.

πŸ“… Last updated: April 5, 2026
Contents
Order Processing Time
Shipping Destinations
Shipping Methods & Delivery Times
Shipping Costs
Order Tracking
Taxes & Duties
Lost or Damaged Shipments
Incorrect Address
Section 1

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

1
Order placed & payment confirmedYou'll receive an order confirmation email immediately.
2
Processing (1–3 business days)We pick, pack, and prepare your order for dispatch.
3
Shipped & tracking sentYou'll receive a tracking number via email once dispatched.
Section 2

Shipping Destinations

We currently ship to addresses within Australia and select international destinations.

If your location is not available at checkout, please contact us at support@thedesibazaar.com.

Section 3

Shipping Methods & Estimated Delivery Times

🚚
Standard Shipping
Australia-wide
5–8 days
Most Popular
⚑
Express Shipping
Australia-wide
2–3 days
Faster
✈️
International Shipping
Select countries
10–21 days
Varies
⏱ Delivery times are estimates and may vary due to courier delays, customs processing, or factors beyond our control.
Section 4

Shipping Costs

Shipping costs are calculated and clearly displayed at checkout based on your location and order weight β€” before you complete your purchase.

We offer free standard shipping on all orders over A$89 β€” Australia-wide.

Section 5

Order Tracking

Once your order is shipped, you'll receive a tracking number via email. Use this on the courier's website to follow your delivery in real time.

πŸ• Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Section 6

Taxes & Duties

All prices on thedesibazaar.com are displayed inclusive of applicable GST where required by law. The full tax amount is shown transparently at checkout before payment.

For international orders, customs duties, import taxes, and fees imposed by the destination country are the responsibility of the recipient and are not included in our product prices or shipping costs.

⚠ We are not responsible for delays caused by customs processing. Please check your country's import regulations before placing an international order.
Section 7

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date at support@thedesibazaar.com with your order number and photos of the damage (if applicable). We will work with the courier to resolve the issue promptly.

Section 8

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Additional shipping charges may apply for re-delivery.

Section 9 Β· Contact Us
Questions about your shipment?
Mon–Sat, 9am–6pm AEST Β· We reply within 24 hours.
Section 3b

Shipping Times at a Glance

Here's a clear breakdown of our handling and transit times by destination:

Destination Shipping Method Handling Time Transit Time Total Estimated Cost
Australia Standard Shipping 1–2 business days 5–8 business days 6–10 business days A$4.99 (Free over A$89)
Australia Express Shipping 1–2 business days 2–3 business days 3–5 business days A$14.99
International Standard International 1–2 business days 7–12 business days 8–14 business days Calculated at checkout
⏱ Handling time excludes weekends and Australian public holidays. Transit times are estimates and may vary due to courier delays or customs processing.